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Asked by sellers

GST portal upload problems, answered

QI got "Proceed with error" while uploading my JSON - what does it mean?
A
Most of your data went through; a few entries bounced. The usual culprit: a B2B invoice whose buyer's GSTIN is now cancelled or inactive - the portal rejects those rows and accepts the rest. Fix: on the portal, open Table 4A and count its entries; compare with the B2B invoices count in AprilTax's detailed view. Any missing invoice belongs in Table 7 (B2C) instead - add it there manually, because a sale to a now-unregistered buyer is legally a B2C sale. More portal errors decoded.
QThe portal says I "uploaded data in an older version" - what's wrong?
A
Two known causes. (1) Frequency mismatch - you're a quarterly filer uploading a monthly JSON (or the reverse); check your filing frequency on the portal and in AprilTax (Edit next to your business name). (2) Edited source data - the marketplace Excel was modified before upload, breaking the expected format. Fix: download fresh reports from the platform, upload them to AprilTax untouched, regenerate, and download a fresh JSON. Neither applies? WhatsApp support.
QWhy isn't my HSN data uploading to the portal?
A
Almost always: you only have B2C data, and B2C HSN is optional under ₹5 Cr turnover - so AprilTax keeps it off by default. Want it included? Tick Include HSN B2C at the Download step, download the new JSON, and re-upload - Table 12 fills in. About the download options.
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