TCS statement upload errors, decoded
Q"Please upload the .xlsx file exactly as downloaded from the GST portal"
A
The file isn't the portal's .xlsx - it was converted, re-saved, or renamed with a different extension. Download the TCS Credit Received statement again (path) and upload it untouched - don't open and re-save it in Excel first.
Q"This doesn't look like the GST portal TCS statement - sheet '5' (TCS credit received) is missing"
A
You uploaded a different portal file (or an edited copy). The genuine statement is a workbook whose sheet named "5" carries the TCS rows. Re-download from Services → Returns → TDS and TCS credit received and upload that exact file.
Q"Sheet 5 has no TCS rows - the operators may not have filed GSTR-8 for this period yet"
A
Nothing is wrong with your file - the marketplaces simply haven't reported yet. They file GSTR-8 by the 10th of the next month. Try again on the 10th or 11th, when every platform has pushed its data.
Q"The file may be an older portal format"
A
The portal occasionally changes the statement layout, and very old downloads use a structure we don't parse. Download a fresh copy from the portal; if it still fails, WhatsApp the file to support (+91 83687 55035) and we'll add the format.
Q"This file is over 5 MB - a real portal TCS statement is a small excel"
A
The genuine statement is tiny (a few hundred rows at most). A 5MB+ file is almost certainly a sales report uploaded in the wrong slot. Check you picked the TCS Credit Received statement, not a marketplace export.
Q"Too many TCS uploads for this GSTIN - 5 in 30 minutes is the limit"
A
A safety throttle. Wait a few minutes and upload again - your previous uploads weren't lost, and rectification entries don't count against this limit.
QA warning about "amendments for earlier periods (sheet 6)"
A
Your statement carries amendment rows for past months (sheet 6). AprilTax matches the current period (sheet 5) only - the warning is informational, and the current-month match is unaffected.
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