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GST for online sellers

How to Claim 194-O TDS Refund: Steps for Marketplace Sellers

✓ 7 official and published sources✓ Written for Indian sellers and small businesses

To claim a 194-O TDS refund, file your income tax return and claim the TDS shown in Form 26AS. There is no separate refund form, and the marketplace does not pay it back. If the tax paid in your name is more than your final tax, the balance is credited to your validated bank account after the return is processed.

Key points
  • A marketplace deducts 0.1% of your gross sales under section 194-O and deposits it against your PAN.
  • That TDS is tax paid in advance. It is set off against your tax first, and only the excess is refunded.
  • The refund is paid only into a bank account validated on the e-filing portal.
  • The return must be e-verified within 30 days of filing, or it is treated as not filed.
  • For financial year 2025-26, a belated return can be filed up to 31 December 2026.
In this guide
  1. When does the TDS turn into a refund?
  2. How do you claim it, step by step?
  3. A worked example
  4. What do the refund statuses mean?
  5. What if you have missed the due date?
  6. The mistake sellers usually make

When does the TDS turn into a refund?

Think of the TDS as an advance your marketplace paid to the government on your behalf. At the end of the year you work out your actual tax. Is the tax more than the advance? You pay the difference. Is it less? The department returns the difference. That return of money is the refund.

So you do not get back the TDS as such. You get back whatever is left after your own tax is covered. Many small sellers have little or no tax to pay, and for them the whole amount comes back.

Why does the rule exist at all? The deduction is tiny. Its real job is to tell the department, through Form 26AS, how much you sold on each marketplace. The basics are in TDS under section 194-O.

How do you claim it, step by step?

  1. Log in to the income tax e-filing portal and download Form 26AS and the Annual Information Statement (AIS). Note the TDS against each marketplace.
  2. Match it with the TDS lines in your marketplace payment reports, or with the TDS certificates the marketplace issues. If an entry is missing, ask the marketplace to correct its TDS statement before you file.
  3. Check that the bank account you want the money in is validated on the portal, under your profile. Savings, current, cash credit and overdraft accounts can be validated. The portal says the status is updated within 10 to 12 working days.
  4. Pick the right return form and report your business income. See which ITR form to file.
  5. In the TDS schedule of the return, confirm the pre-filled section 194-O entries. Claim what Form 26AS shows, not more.
  6. Submit the return and e-verify it within 30 days. Processing starts only after verification.
  7. Track it under e-File, then Income Tax Returns, then View Filed Returns, then View Details.
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A worked example

Farhan sells mobile accessories on two marketplaces. In financial year 2025-26 his gross sales were Rs 30,00,000, all received through his bank account.

  • TDS under section 194-O at 0.1%: Rs 3,000. Form 26AS shows Rs 1,800 from one marketplace and Rs 1,200 from the other.
  • He opts for the presumptive scheme and declares income at 6% of turnover: Rs 1,80,000.
  • He has no other income. Rs 1,80,000 is below the level at which income tax starts, so his tax is nil.
  • Tax paid in his name: Rs 3,000. Tax due: nil. Refund: Rs 3,000.

Now change one fact. Suppose his tax had worked out to Rs 20,000. The Rs 3,000 would not come back. It would reduce what he pays to Rs 17,000. Either way he gets the full benefit, but only if he files and claims it.

What do the refund statuses mean?

Status on the portalWhat it meansWhat to do
Refund issuedThe amount has been sent to your bank account.Check your bank statement.
Refund partially adjustedPart of it was set off against an old tax demand.Check the demand under pending actions and respond if it is wrong.
Full refund adjustedAll of it was set off against an old demand.Same as above.
Refund failedThe bank could not credit it.Fix the cause and raise a refund reissue request.

Why do refunds fail? The portal lists these reasons: PAN not linked with Aadhaar, bank account not pre-validated, name in the bank not matching the PAN, a wrong IFSC, and a closed account. Every one of them can be fixed before you file.

How long does it take? The portal says a refund usually takes four to five weeks to reach the account once the return is e-verified. Treat that as an indication, not a promise.

What if you have missed the due date?

For financial year 2025-26, a seller whose accounts did not need an audit had to file by 31 August 2026. You can still file a belated return up to 31 December 2026 and claim the refund in it. A late fee under section 234F can apply: Rs 1,000 where total income is up to Rs 5 lakh, and Rs 5,000 above that. The details are in belated return filing.

Does the department pay interest on the refund? Section 244A provides for simple interest in some cases, and less of it when the delay is yours. We could not open the official text today, so check the rate with your tax expert.

The mistake sellers usually make

The biggest one is not filing at all. "My income is below the limit, so why file?" Because without a return, the TDS simply stays with the government.

The second is a turnover figure that does not agree with the marketplace's records. If the gross sales in Form 26AS are higher than the turnover in your return, write down why. The usual reasons are in 26AS turnover vs GST turnover mismatch.

The third is mixing this up with the GST that the marketplace collects from the same payout. That one is TCS under GST, and it is claimed in the GST cash ledger, not in the income tax return. See how to claim TCS credit in GST.

Should you do this yourself or pay for it? If the refund is a few thousand rupees and you only need the money back, a fee can eat a large part of it. The return is worth more than the refund, though. It is your income proof for a loan, and it answers the sales that Form 26AS already shows against your PAN.

For sales from 1 April 2026, the deduction moves to section 393(1) of the Income-tax Act, 2025. We expect the claim to work the same way in the return you file in 2027, but the forms for that year should be checked when they are released.

How AprilTax can help

A Tax Expert at AprilTax files your income tax return for a fixed fee, from Rs 1,499, fully online. For a marketplace seller the Tax Expert works out the turnover, matches it with Form 26AS, and claims the section 194-O TDS so that any excess comes back as a refund. See income tax return filing.

Frequently asked questions

How do I get back the TDS that Amazon, Flipkart or Meesho deducted?
File your income tax return and claim the TDS shown in Form 26AS. It is first set off against your tax, and any excess is refunded to your validated bank account.
Is there a separate form to claim a section 194-O refund?
No. The claim is made in the TDS schedule of the income tax return itself. The marketplace cannot refund it to you.
Can I claim the refund if my income is below the taxable limit?
Yes. If no tax is due, the whole TDS becomes a refund, but only when you file a return and claim it.
How long does the refund take?
The e-filing portal says a refund usually takes four to five weeks to be credited after the return is e-verified. This is an indication from the portal and not a fixed time limit.
Why did my refund fail?
The portal lists these reasons: PAN not linked with Aadhaar, bank account not pre-validated, name mismatch between the bank account and PAN, an invalid IFSC, or a closed account. Fix the cause and raise a refund reissue request.
The TDS is in my payment report but not in Form 26AS. What now?
Ask the marketplace to correct its TDS statement, usually because of a wrong PAN or a pending filing. Claim the credit once the entry appears in Form 26AS.
Can I claim the refund in a belated return?
Yes. For financial year 2025-26 a belated return can be filed up to 31 December 2026. A late fee under section 234F can apply.
Is this the same as the TCS deducted under GST?
No. TCS under GST is collected by the marketplace on the same payout but is credited to your GST electronic cash ledger. Section 194-O TDS is income tax and is claimed in the income tax return.

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D
CA Daxit

A Chartered Accountant on the AprilTax team who works with online sellers and small businesses every filing season.

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